Shipping policy

All orders are shipped the next business day after you place your order, with the exception of items that are out of stock. No orders are shipped on Saturdays, Sundays and public holidays.

For returns: the purchase price and shipping costs of the outbound shipment will be refunded. The return costs are borne by the customer.

Peak surcharges on shipping costs may occur during the holidays. This will always be communicated.

In exceptional cases, the final shipping costs may differ from the amount displayed at checkout. For example, if you live in an overseas area, the shipping costs may be more expensive for us than first shown by our carrier. As a result, we are forced to pass on these additional costs to you. In that case, we will always contact you with this message and ask you whether or not you want to accept the surcharge. If you agree, we will send you a payment link to pay the surcharge before we send the package. If you do not agree, we will cancel the order for you and refund the money to your account.